Shipping policy
When will my order be processed and dispatched?
Your order will be processed immediately and dispatched within 24 hours from when your order is placed.*
*Orders placed before 12:30 pm GMT on business days/working days will be shipped on the same day.
When will my coffee arrive?
We use Royal Mail 48 for all standard delivery, including for orders above £30 where delivery is included. Orders can take between 3-5 working days to be delivered.
All UK orders dispatched with Royal Mail 24 service will be delivered in 2-3 working days.
All UK orders dispatched with DPD are for next (working) day delivery. Please note DPD does not deliver on Saturdays.
Will I be charged for delivery?
If you live in the UK and your order is below £30 we will add a £3.95 delivery charge to your order at checkout.
Delivery is free for all UK orders amounting to a value of £30 or more and for all subscription orders, with no minimum value.
You can opt to expedite your delivery at checkout, the following charges apply:
- Royal Mail 24 tracked - £5.00
- DPD Next Day* - £7.95
* For next day delivery, orders need to be confirmed before 12:30 pm GMT on business days/working days. UK Mainland Only.
Will my delivery fit through my letterbox?
Currently, our boxes do not fit through a letter box however it is something we are working on and will update you when it changes.
Do you deliver internationally?
Due to Brexit complications, we are currently only accepting orders for UK delivery. We apologise for any inconvenience; we are working hard to change this as soon as possible.
For orders and delivery to South of France and Monaco please visit this store here